F.A.Qs and Testimonials

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please either ring or email us

Email: sales@changemail.co.uk

WHY SHOULD I CHOOSE QUARTZ INSTEAD OF GRANITE FOR MY KITCHEN WORKTOP ?

Granite can incorporate natural flaws, venting, pot marks, veining, irregularities and can never be guaranteed to remain consistent throughout the whole installations. Quartz slabs are manufactured so are more consistent and avoid these natural imperfections.


CAN I COME AND CHOOSE THE GRANITE?

We do advise customers they can view their Granite or Quartz before it is fabricated. This is especially the case with certain Granites due to their natural variation in colour and pattern.It is advisable to call and make an appointment before visiting so we can arrange for the viewing.

The offices are open
Monday - Thursday 8am-5pm
Friday 8am-4.30pm & Sat 9.30-12.00


WHAT IS THE THICKNESS OF GRANITE AND QUARTZ WORKTOPS?

Most Granite and Quartz work surfaces are available in 20mm and 30mm in thickness. We can make up to 40mm by putting a 20mm down stand on a 20mm worktop. Most worktops are manufactured in 30mm and the 20mm is usually used for upstands and back splashes.

We are now able to fabricated Quartz in 12mm.
 

DO YOU SEND SAMPLES OR CAN I TAKE THEM AWAY?

Both, we can send them to you or you can take them away if you visit us and all free of charge.
 

WHEN YOU GIVE ME A QUOTE DO I PAY FOR WASTE MATERIAL?

When we quote you, from your plan or drawing you only pay for the material used . This keeps costs to a minimum, you are not charged for wastage or offcuts.
 

WHAT NEEDS TO BE DONE BEFORE YOU COME TO TEMPLATE?

All sinks and hobs need to be on site. If you are having an undermounted sink this should come with a manufacturers template. This should be available and given to our templater. All base units need to be fitted and fixed in their final position. They should be fixed to each other where applicable as well as to the wall. The units need to be level. Any plastering should be done before templating. It should definitely not be done in-between templating and the installation of your work top. Tiling should be done after your worktops have been fitted.
 

DO I NEED TO BE PRESENT WHEN YOU COME AND TEMPLATE AND FIT?

We always advise customers to be present at bot . This just helps that your work tops are manufactured and installed to your exact requirements.
 

DO I NEED TO SEAL MY GRANITE WORKTOPS?

Granite Worktops are sealed prior to despatch and upon installation. Care of your worktops and maintenance instructions are left with you once installation is complete. These guidlines have been developed with you inmind to ensure that you get maximum enjoyment from your worktop whether it is Granite or Quartz.

TESTIMONIALS...

Max Mahy

Director, Jamjar Design Ltd Guernsey

"just wanted to drop a quick emal to thank you for the outstanding job you did for us. It is truly a breath of fresh air to deal with a company that does exactly as it says its goinig to and in this case more than what they said they were going to do. I am truely looking forward to the coming year and future projects together".
 

Mrs J Brown, Southampton

"Overall the service was excellent. I did have a problem with worktop which they sorted immediately, always making sure I was perfectly happy. Brilliant company"
 

Pat & Peter Stannett, Hampshire

"We would like to thank all concerned regarding the installation of the worktop. We are very pleased with the outcome. We were very impressed with the couteous and pleasant manner of the lads concerned, and would have no hesitation in recommending your Company.
 

James Watchorn, Guernsey

" Just a quick note to say that the worktops look fantastic...We're really pleased with them. Could you pass on my regards to the guys that fitted them."
 

Maureen , Winchester

"Just wanted to say thank you so much for the friendly, fast and efficient service you gave me in December to get my utility room ready for use before Christmas - absolutely nothing was too much trouble in choosing the right surface and piece. Thank you also for price matching as promised. I am so pleased with the granite top, it looks fantastic, it was put to very good use over Christmas an will be for many years i'm sure."
 

Godric Horne, Petersfield

" Just wanted to say a big thankyou for all your help in orgainising out kitchen worktop. Every part of the order was a smooth process, even though we kept changing our minds. The whole team from templating to fitters were extremely helpful, and a pleasure to meet.."
 

Diane Whalley , Isle-Of-Wight

" Thank you so much for a fantastic job, excellent service and attention to detail.
Thanks again."
 

Mr & Mrs Jearrad , Dibden Purlieu, Southampton

"We have been very impressed by the quality of the product, the professionalism of everyone working on this job and the speed the job was completed. We would have no hesitation in recommending you in the future.
Kind Regards.
"
 

Mr Stephen Dakin, Managing Director , Pinesoft Ltd, 1 Waterhouse Sq, 138 Holbon, London.

''Thanks, for your granite fitted today to our kitchen unit. It looks fabulous , and your fitters were both smashing people. My expectations have been exceeded. Highly recommended , and if you want publicity shots for your website or a recommendation, I shall be happy to provide.''
Rgds Steve
 

P J Bench, Romsey, Hampshire

"Please pass our thanks to all involved. The Kitchen Worktop was installed in a very professional manner and to the complete satisfaction of my wife and I and we would have no hesitation in recommending you to others."
 

Mike Scott of TAS Development, Locksheath, Hants.

''thank you for outstanding service , and a superb job''.
 

Mr Steve Bayford
West Sussex

''Once agan thank you and everyone else involved , it looks amazing and everyone is over the moon with the end results.''
 

Elizabeth Tong
Southampton

" They did a great job this morning , it all fits perfectly. Were delighted with the overall result. Thank you for your excellent service."
 

Mr Mike & Mary Hammond
Southampton

'' We are very happy with the way they have made the kitchen look. Beautifully installed too !''
 

Rebecca Gosling
Winchester , Hampshire

'' Thank you so very much, we are both really pleased with our new worktop''.
 

Julian
London

''Thanks for being such a big help - it all looks really amazing''.
 

Mrs S Rogers
Southampton

''Just to say the worktops look fabulous, especially as I have been working off a long plastic table cloth for most of the year on my island unit so I am in my element. If anyone should need to know we will have no hesitation in recommending you, as the job was carried out extremely well and very professionally''.
 

Mr D Silvey
Christchurch, Dorset

''I would once agin just like to say a big thank you to you and for all your help and your very pleasant and friendly manner in which you dealt with us. It makes such a difference to know that people the other end of the telephone really do seem to care. We have nothing but praise for the company... We certainly will have no hesitation in recommending you'' .
 

Roz Collings
Ashurst , Hampshire

''The Kitchen has worked out really well and I am really pleased with it. Thank you for all your help and advice and to your expert installation''.
 

F.Govier Silver Lake Construction
Christchurch, Dorset

'' In our work as Consruction Company, we have dealings with many large and small companies and have to say the service we have received from yur staff has been by far the best we have come across.''
 

R Stinson TCL Construction Ltd,
Brokenhurst , Hants
For Careys Manor Hotel

''Just a note to thank your excellent and rapid service service today in assisting us to complete the treatment room on time''.
 

Robert Davis
Chartered Surveyor, Romsey, Hants
For Waterside House, Cornwall.

'' I must say that the granite looks very good and well installed by your team who performed well once they got over the shock of the difficult access ! via a beach !!!"

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